IMPORTANT NOTICE: There is nothing more important than our commitment to the health and well-being of our employees, consumers, and community. Given the current situation, as a proactive measure, we have temporarily closed all free-standing stores in the U.S. and Canada. We apologize for any inconvenience and deeply appreciate your business. We will provide an update when our stores reopen. Thank you for being part of our M·A·C COSMETICS family.

RESERVE ONLINE, PICK-UP IN STORE FAQ

CAN I RESERVE M∙A∙C PRODUCTS ONLINE FOR IN-STORE PICKUP?

Some M∙A∙C products can be reserved Online for pickup in select stores. You will see an option to “Reserve Now” on the pages for these products. You can reserve up to 5 items at a time, at either the same or different stores. Each item must be reserved separately.

HOW LONG WILL MY RESERVED PRODUCT(S) BE AVAILABLE?

We will hold your reserved product until the end of the next business day.

HOW DO I PICK UP MY RESERVED PRODUCT(S) AT A M∙A∙C STORE?

When you visit the store where your reservation is being held, please provide your order number at counter. If you wish to purchase your reserved item, you can pay for it prior to leaving the store. Please note that reserved items will be subject to in-store pricing and promotions, and will not be eligible for Online-exclusive offers. M∙A∙C Lover members will receive points for purchasing reserved items.