MAC Customer Service | MAC Cosmetics - Official Site

skip navigation and go to main content

Sign up to hear from M·A·C Cosmetics

Enter your email.

Thank you for signing up!

terms and conditions

FREE SHIPPING ON ORDERS $35+! SHOP

FREE SHIPPING ON ORDERS $35+!

40% OFF SELECT PRODUCTS! SHOP

40% OFF SELECT PRODUCTS!

search

Register

Don’t have an account? Register

Email Address

Password

I Forgot My Password

OR

I'd like to hear from M·A·C Cosmetics Online Canada via email about products, services, events and special insider-only offers. You can Unsubscribe at any time. Contact Us. Please note you may still receive transactional emails.

My Account
Account Profile
My M·A·C Lover
Order History
Purchased Products
My Favourites
Pro Membership Renewal
Sign Out

Free Standard Shipping on $100+ Orders. FREE STANDARD SHIPPING ON ALL CA $65+ CANADA ORDERS & FREE RETURNS ON ALL ORDERS

0

LEVEL 01

M·A·C LOVER

0

LOVER PTS

REDEEM REWARDS
VIEW BENEFITS

LEVEL 02

M·A·C DEVOTED

0

LOVER PTS

REDEEM REWARDS
VIEW BENEFITS

LEVEL 03

M·A·C OBSESSED

0

LOVER PTS

REDEEM REWARDS
VIEW BENEFITS

0

Free Standard Shipping on all Canada Orders CA $65 and over & Free Returns on all orders

Shipping offer valid on orders shipped to CA addresses. Free Standard Shipping offer and Returns* with any purchase. Upgrade to Express Shipping for $6.50. Standard Shipping is always complimentary on MAC Gift Cards. No offer code necessary. Shipping offer not applicable to Pro members. Place order prior to 3:00 PM EST for same day processing. Please note, due to the volume of orders, processing may take 1-3 business days.

*For details on free returns, click here.

Edit

Added to Bag

Subtotal

FREE SHIPPING WITH $35+
FREE SAMPLES AT CHECKOUT Free Standard Shipping on $100+ Orders.

OFFERS

Free Shipping!

FREE SHIPPING. NO OFFER CODE NECESSARY.
Receive Free Standard Shipping with any $35+ purchase. No offer code necessary.

Exclusive Samples

SAMPLE M·A·C MUST-HAVES WITH EVERY ORDER. TAKE YOUR PICK AT CHECKOUT.

SEE ALL OFFER DETAILS

OFFERS

Free Shipping!

RECEIVE FREE STANDARD SHIPPING WITH ANY $35+ PURCHASE (AFTER DISCOUNT). NO OFFER CODE NECESSARY.

SEE ALL OFFER DETAILS

NEW

AUTE CUTURE STARRING ROSALIA

Spice up your look with pop-star-worthy shades that are as boldly sensual as they are effortlessly haute.

Studio Fix Every-Wear All-Over Face Pen

Locked Kiss Ink 24HR Lipcolour

Studio Fix Loose Powder

Skinfinish Sunstruck Matte Bronzer

M.A.CStack Waterproof Mascara

see all collections

NEW! STUDIO RADIANCE SERUM-POWERED FOUNDATION

Get into a serum-powered radiant glow.

NEW! SQUIRT PLUMPING GLOSS STICK

Glossy, juicy, plumpy!

NEW! CONNECT IN COLOUR EYE SHADOW PALETTES

Pigment Packed Colour in One-Swipe

LIPS

LIPS

Liquid Lip Colours

Lip Palettes + Kits

Lip Balm + Primers

Lip Colour Finder

NEW! SQUIRT PLUMPING GLOSS STICK

Glossy, juicy, plumpy!

vivaglam

M.A.C LOCKED KISS INK 24HR LIPCOLOUR

Lock in 24-hour weightless colour.

Chili's crew

CHILI'S CREW

Chili is the #1 M·A·C Lipstick in the world! Meet her new crew of six lip formulas.

FACE

FACE

Blushes + Bronzers

Face Palettes + Kits

Glitters + Pigments

Foundation Finder

PRIMERS

Makeup Setting Sprays

shop all primers

studio fix

NEW! STUDIO RADIANCE SERUM-POWERED FOUNDATION

Get into a serum-powered radiant glow.

EYES

Eye Palettes + Kits

Eye Shadow Finder

NEW! CONNECT IN COLOUR EYE SHADOW PALETTES

Pigment Packed Colour in One-Swipe

NEW! M·A·CSTACK WATERPROOF MASCARA

Our endlessly stackable mascara is now available in a waterproof and smudge-proof formula.

CUSTOMIZE YOUR PALETTE

Snap in. Switch out. Remix. Play with limitless shade possibilities for eyes.

BRUSHES

BRUSHES

TOOLS

Sponges + Applicators

PRO PRODUCTS

All Pro Products

ALL BRUSHES

Apply yourself with the ultimate Pro brushes.

SKIN

PRIMERS

shop all skincare

SKINCARE

Cleansers + Makeup Removers

Serums + Treatments

Eye + Lip Treatments

Masks + Exfoliators

hyper real

ALL NEW! HYPER REAL COLLECTION

Science backed, make-up artist approved.

SKIN ARTISTRY

Discover the art of reaching your skin goals.

SERVICES

MORE SERVICES

Virtual Makeup Consultation

STORE LOCATOR

Your health and safety are our #1 commitment. Come in and shop at your local MAC store today.

M·A·C LOVER LOYALTY PROGRAM

Get rewarded for your love - starting with 15% off your next purchase.

IN-STORE MAKE UP SERVICES

Pre-book your service with a M·A·C Artist.

EXPLORE

Meet Our Artists

Conscious Beauty

Inclusion and Diversity

inclusion and diversity

#MACTREND

Explore the latest makeup trends that are turning heads all over the world – created by you, curated by us.

TREND TRY-ON TUTORIALS ON YOU

Learn how to create trendsetting looks – all virtually demonstrated directly on your face.

EXPLORE TUTORIALS

makeup looks

LOOKS DESTINATION

Find an individualized beauty beat perfect for every day or any occasion with our live feed of makeup looks.

Call Us: 1-800-387-6707 ext. 1

SIGN IN/MY ACCOUNT

Customer Service

Track My Order
FAQs

Shopping

Shipping Info
Return Policy
Gift Cards
Back To M·A·C

Join Us

Careers
M·A·C Pro Membership Program

Contact Us

Contact Info

Message Us

Message a real M·A·C artist to receive instant product recommendations & Advice Available M-F 10am-10pm ET. Sat & Sun 12pm - 8pm ET.

Customer service representative are available M-F 10am – 8pm ET.
CALL CUSTOMER SERVICE

For order inquiries and general queries in the US call 1.800.588.0070. M-F 8am - 10pm ET. S-S 10am – 6pm ET.
If you are a Pro Customer and need help call M·A·C Pro customer service at 1.877.553.5536.
Email Customer Service

For issues regarding your order, account, website, product availability or concerns, M·A·C stores or other general queries or comments.Email M·A·C
Email An Artist

Email our M·A·C email experts for advice, application tips, shade matching advice and more. Email an artist

Email Customer Service

Email An Artist

Please use this form below to get in touch with us. Please be sure to give us your full email address so we may respond to your inquiry. Between the hours of 10:00 am and 10:00 pm EST, Live Chat with a M·A·C Makeup Artist Online. We do appreciate the fact you've taken the time to let us know what you think, and we will do our best to incorporate appropriate suggestions into the site.

Please provide your comments.
Please enter your first name.
Please enter your last name.
Please enter your email address.
Please enter your email address so it looks like this: name@domain.com
Please re-enter your email address so we can verify it.
Please enter your postal code.

I am a:*

Canadian Customer Pro Customer (U.S. & Canada)

What is your question about?*

For help canceling or modifying an order, please call toll free 1.800.387.6707 Ext. 1

Online Orders Product Tips Technical Assistance In-Store Service M·A·C Lover

Cancel / Modify an Order

Please call toll-free 1-800-387-6707 Ext. 1 for assistance.

My M·A·C Order How do I become a M·A·C PRO member Questions about M·A·C PRO renewal Questions about M·A·C PRO membership status Another issue If available please provide your order no.

Ask a M·A·C Makeup artist Can you recommend an alternative for a discontinued product or shade? Can I obtain a M·A·C product that is no longer available? Concerns about a M·A·C Product

Website sign in issues My M·A·C account or password Another issue

Service at a M·A·C Counter or Store Where can I buy M·A·C products near me?

How can we help you?*

My Message or Comment

Where can we reach you?

Pro Membership ID

First Name

Last Name

* Email Address

Verify Email Address

Street Address

Apt, Suite, unit, floor etc (Optional)

City/Town

Postal Code

I'm a registered M·A·C user

yes no

By submitting your information, you consent to the terms of the Privacy Policy.

Please provide your comments.
Please enter your first name.
Please enter your last name.
Please enter your email address.
Please enter your email address so it looks like this: name@domain.com
Please re-enter your email address so we can verify it.
Please enter your postal code.

Please describe your attributes.

What is your question or concern?*

My Message or Comment

Where can we reach you?

First Name

Last Name

* Email Address

Verify Email Address

Postal Code

I use M·A·C products.

yes no

I'm a registered M·A·C user

yes no

By submitting your information, you consent to the terms of the Privacy Policy.

ARE YOU A M·A·C LOVER?

Make it official. Join our loyalty program and get rewarded for your love - starting with 15% off your next purchase.

Join M∙A∙C Lover

Already a M∙A∙C Lover member?
Sign In to see your benefits.

Message Us
Message Us
STORES
STORES
JOIN OUR LOYALTY PROGRAM
LOYALTY
Special Offers
OFFERS

Need Help?

Call 1800 387 6707

Shopping

Promotions
Gift Cards / Need Assistance
Check Giftcard Balance
About Gift Cards
M·A·C Lover Program
Ordering Online
My Favourites
Sign Up for Email/Text

Need Help?

Track My Order
Returns & Exchanges
Shipping
Account Sign-Up / Login
FAQ

1 800 387 6707

About Brand

Our Story
Ingredients
Commitments
Back to M•A•C
Corporate Info
Inclusion & Diversity
Careers
M·A·C Viva Glam
M·A·C Pro Membership
M·A·C Pro Products

Your M·A·C Store

Find A Store
Online Appointment Booking
Buy Online, Pick Up In-Store
Same Day Delivery

Privacy & Terms

Privacy Policy (New)
Terms & Conditions
Supplier Relations
Counterfeit Education
Accessibility
Manage Cookies

Connect

CHOOSE LOCATION

ENGLISH / Français

Shopping
Need Help?
About Brand
Your M.A.C Store
Privacy & Terms

ENGLISH / Français

Connect

© Make-Up Art Cosmetics. All Worldwide Rights Reserved.